Shipping & Delivery Policy

For International buyers, orders are shipped and delivered through registered international courier
companies and/or international speed post only. For domestic buyers, orders are shipped through
registered domestic courier companies and/or speed mail only. Orders are shipped within 0–2 days
or as per the delivery date agreed at the time of order confirmation and delivery of the shipment.
to courier company and post office norms.
SKYLONA is not liable for any delay in delivery by the courier company / postal authorities and only
guarantees to hand over the consignment to the courier company or postal authorities within 0–2 Days
days from the date of the order and payment or as per the delivery date agreed at the time of order
confirmation. Delivery of all orders will be made to the address provided by the buyer. Delivery of our services
will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services
You may contact our helpdesk at 9173598686 or


Where are you based?

We are based in Surat, Gujarat, India 

What if I don't receive my order?

We ensure a 100% delivery of all orders. In case your order is lost after it’s shipped, we will send another parcel for the same.

Can I exchange my watch once it's delivered?

No, we don’t have exchanges available. Please make sure to check pictures thoroughly before you order.

What if I receive a defective watch?

All our watches are assembled with strict quality measures, and we ensure all defects are eliminated before they’re sent to the customer.

In the event that you receive a defective product, we’ll replace your order.the event that

How can I contact you?

How can I contact you?

What's the warranty?

1 Year International Warranty