Shipping policy

At SKYLONA, we aim to get your order to you as quickly and reliably as possible. Please read below for details on how we ship and deliver your orders.

Order Processing

Orders are processed within 1–2 business days of purchase. Once your order is processed, it is handed over to our courier partner for dispatch.

Shipping Coverage

We currently ship across India through registered domestic courier companies and/or speed post. All orders are delivered to the address provided by the buyer at checkout.

Delivery Timelines

Orders are typically delivered within 5–7 business days from the date of dispatch, depending on your location and courier serviceability. Delivery timelines may vary slightly during sale periods, festive seasons, or due to unforeseen courier delays.

SKYLONA guarantees that your order will be handed over to the courier company within 1–2 business days of order confirmation. We are not liable for delays caused by the courier company or postal authorities once the shipment has left our facility, though we will always do our best to help track down and resolve any delivery issues.

Order Tracking

Once your order ships, you'll receive a tracking link by email and/or SMS so you can follow your package's journey in real time. You can also track your order directly here: Track Your Order.

Shipping Charges

We offer free shipping on all orders across India, with Cash on Delivery (COD) also available.

Delivery Confirmation

Delivery of our services and order updates will be confirmed to the email address and phone number provided at checkout.

Need Help?

If you have any questions about your shipment or need assistance, our support team is happy to help:

Phone: +91 6352248313
Email: skylonashop@gmail.com
Address: 310, Tapi Arcade, Abrama Road, Mota Varachha, Surat 394101, Gujarat, India